Refund policy

Due to the custom nature of our hair products, all purchases are final. We do not accept returns, exchanges, or refunds.

Please carefully review your order details, including color, length, texture, quantity, and shipping information before completing your purchase. Orders cannot be canceled or modified once processing begins.

Hair color and texture may vary slightly due to lighting, screen settings, and the natural characteristics of hair. These variations are not considered defects.

If your order arrives damaged or incorrect, please contact Lauren Alexandra Beauty within 48 hours of delivery with your order number and photos for review.

By placing an order, you acknowledge and agree to this policy.