Customer Responsibility
It is the buyer's responsibility to inspect the hair and its' quality prior to removing it from the original packaging. If there are any quality concerns, please return the hair in its' original condition so we can properly refund or exchange the product. Once hair is removed from the original packaging, the hair cannot be replaced for any reason.
Installation
Installation of hair extensions must be performed by a Licensed & Certified Hair Extension Specialist. Your natural hair can be severely damaged if hair extensions are not installed properly. Do not exceed the recommended timeframes for maintenance to your extensions. If you extend the maintenance period and do not use proper care or products in your daily lifestyle, we cannot guarantee the quality of hair extensions or your natural hair.