It is the buyer's responsibility to inspect the hair and its' quality prior to removing it from the original packaging. If there are any quality concerns, please return the hair in its' original condition so we can properly refund or exchange the product. Once hair is removed from the original packaging, the hair cannot be replaced for any reason.
Installation of hair extensions must be performed by a Licensed & Certified Hair Extension Specialist. Your natural hair can be severely damaged if hair extensions are not installed properly. Do not exceed the recommended timeframes for maintenance to your extensions. If you extend the maintenance period and do not use proper care or products in your daily lifestyle, we cannot guarantee the quality of hair extensions or your natural hair.
Before washing hair extensions, brush thoroughly to remove any teasing or tangles. Gently wash hair with a sulfate-free, color-safe shampoo & conditioner in lukewarm water. Shampoo and rinse thoroughly with clean water. Avoid applying conditioner to the beads as it can loosen them and cause hair to slip. Rinse with cold water to seal moisture into the hair cuticles. Use a deep conditioner once every 2 weeks to maintain the hair’s quality.
Gently dry the base of extensions first with a towel, then move to ends making sure it’s about 80% dry before you begin to brush it. Apply a leave-in conditioner product or serum to enhance the shine when hair is almost completely dry. To ensure a smooth finish, we prefer to use a hairdryer to dry the hair. Since these extensions are made with real human hair, do not exceed medium heat setting on a dryer as that can cause split ends over time.
Apply a leave-in conditioner or hair protectant to shield hair from heat damage. To restyle, a flat iron or curling iron may be used. Use a hair oil consistently and as often as individually needed. Our scalp only produces enough natural oils for our natural hair, so you will need to supplement with a hair serum to allow continued moisture for your extensions to keep that shine and smoothness.
We cannot 100% guarantee the quality of our extensions after any dye, toner, bleach, perm, keratin, or straightening treatment is performed. If you do wish to use such products on your own, always try a test strip before proceeding to make sure you are satisfied with the results. The use of chemicals may damage the extensions. Always see a professional for any services you wish to perform on your extensions or contact Lauren Alexandra Beauty for further questions.
Make sure you brush your hair gently, starting at the ends and working your way up to the root. L.A.B. recommends using a boar or nylon bristle brush. Avoid excessive pulling and brush gently to maintain hair quality. It is better to brush when your hair is almost completely dry.
Sleep with hair into a low ponytail or braid to ensure hair doesn’t tangle or matte when sleeping. Never go to bed with your hair wet. We recommend sleeping on a silk pillowcase.
We do NOT recommend swimming with your extensions. The risks include: hair discoloration (blondes turning peach/orange), absorption of unknown elements in various bodies of water that can cause damage to hair & extensions, tangling & matting, and excessive dryness.If you do choose to swim with your hair extensions, please know that you are entering at your own risk.
If choosing to swim, take the time to prep your hair by rinsing with water to reduce the absorption of chlorine and salt. Dry hair acts like a sponge, so taking a dip without the extra moisture will cause you to absorb an excess of the bad stuff that can damage your hair and extensions. Keep hair gently pulled back in a secure braid to avoid matting. Immediately after swimming, rinse through your hair with water to limit further damage. Wash with a professional-grade sulfate-free shampoo and conditioner to remove all impurities and add back in that dose of moisture.
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